Operations and process improvement

World-class operations experience, sized for your business.

Daniela AlipazagaFounder

Practical, hands-on operations consulting from someone who has kept more than 1,500 vehicles moving across 22 cities in three countries.

Or take the free Health Check →
Experience2,000+ driverscoordinated across major international events
EducationMBAUniversity of Miami
PricingFrom $450Clear starting prices for every package
Portrait of Daniela Alipazaga, founder of Ardencrest Advisory Group

About

Operations experience you can lean on.

I'm Daniela Alipazaga, founder of Ardencrest Advisory Group. I help growing businesses turn day-to-day chaos into clear, repeatable processes their teams actually follow.

I learned to do that where the stakes were highest. As a Fleet Services Supervisor for major international sporting events across the US, Mexico and Canada, I oversaw fleet operations of more than 1,500 vehicles and thousands of drivers in 22 cities. That meant building the SOPs, agreements, tracking and training that kept everything moving, and adjusting quickly when plans changed.

I've also run operations at ground level, as a top-performing assistant branch manager in car rental. Paired with an MBA from the University of Miami, that gives me both the big-picture view and the hands-on detail.

You don't need to be running a global event to benefit. Whether you manage a fleet, a team or a packed schedule, I'll help you see where work gets stuck, fix what matters most, and set up systems that keep working when you're not there to watch them.

Daniela AlipazagaFounder · Operations and Process Improvement Consultant

Services

Three ways to work together

Most engagements start with an assessment, then go as far as you need. Prices shown are starting points; your proposal confirms the exact scope and price.

01

Operations assessment

From $450 Founding-client rate

A clear, outside view of one process: where it breaks down, and what to fix first.

See what's included
  • Free 20-minute intro call
  • 60-minute discovery meeting with you and the person who runs the process
  • Review of up to 5 of your documents or records
  • A 3–4 page report with up to 5 prioritized recommendations and a 30/60/90-day plan
  • 30-minute walkthrough of the findings

Report delivered within 5–7 business days of the discovery meeting and receiving your documents

Covers one process. Hands-on fixes, SOPs and training are part of the next two packages.

02

Process improvement package

From $1,200

Design the fix for the process your assessment identified, so work moves predictably from start to finish.

See what's included
  • A future-state map of how the process should run
  • Up to 2 SOPs or checklists your team can follow
  • 1 tracking tool built in software you already use
  • Clear roles, responsibilities and handoffs
  • 2 working sessions to design and review it together

Typically 3–4 weeks, built around two 60-minute working sessions with your team

Follows an operations assessment of the same process.

03

Implementation support

From $2,400

Hands-on help rolling out the new process with your team, so it actually sticks.

See what's included
  • A rollout plan with milestones, owners and dates
  • A briefing to walk your team through the new process
  • 4 weekly check-ins to catch problems early
  • Adjustments to procedures and tools as you go
  • A 30-day results review

Four weekly check-ins while your team adopts the new process, then a results review at 30 days

Free tool

Operations Health Check

15 quick questions about how your business runs day to day. In about three minutes, you'll see where things are working and where a closer look could help.

How it works

From first message to running smoothly

  1. 01

    Tell me about your operations

    Share a few details through the contact form. I reply within two business days.

  2. 02

    Free 20-minute intro call

    A quick conversation to understand your goals and see whether we're a good fit.

  3. 03

    Proposal and plan

    A clear scope, timeline and price, so you know exactly what you're getting.

  4. 04

    Do the work together

    We assess, improve and implement, with regular check-ins along the way.

FAQ

Common questions

Who do you work with?

Small and mid-sized businesses that have outgrown informal ways of working. My background spans fleet and transportation, large-scale events, car rental, retail, fast food and field canvassing teams, so I'm most at home where people, schedules and moving parts all have to line up.

Do you work on-site or remotely?

Both. I work in person with businesses in Miami-Dade and Broward counties, and remotely with clients anywhere, in Florida or beyond.

What happens after I reach out?

I'll reply within two business days to set up a free 20-minute intro call. If it's a good fit, you'll receive a proposal with scope, timeline and price.

Are the prices fixed?

Each package has a set starting price. After the intro call, I'll send a fixed quote based on your team and the scope of work, so there are no surprises.

Will I need new software?

Usually not. I start with the tools you already have and only recommend changes when they clearly pay off.

Contact

Let's talk about your operations.

Tell me a little about your business and what's getting in the way. I'll reply within two business days.

Prefer email? Write to daniela@ardencrestadvisory.com

Your details are used only to respond to your inquiry and are never sold or shared for marketing. Privacy policy