Free tool

Operations Health Check

15 quick questions about how your business runs day to day. In about three minutes, you'll see where things are working and where a closer look could help.

Your answers stay in your browser unless you choose to send them to me.

What you'll look at

  • Documentation: is the way you work written down, or in people's heads?
  • Ownership and handoffs: is it clear who does what, and does work pass cleanly between people?
  • Visibility and tracking: can you see where things stand without chasing anyone?
  • Coverage and resilience: what happens when someone is out, or a rush hits?
  • Review and improvement: do recurring problems get fixed for good?

What you get

A result for each area (Strong, Worth a look or Needs attention) with a practical next step you can act on yourself. No overall grade.

Who built it

Daniela Alipazaga

I'm Daniela Alipazaga. These are the things I look at first when a process isn't working, drawn from overseeing fleet operations of more than 1,500 vehicles across 22 cities.